Frequently Asked Questions
KNOW US
What is Oliver Twist Supermarket?
Oliver Twist Supermarket is a one-stop retail store in Nigeria, offering quality products across various departments.
Our mission is to provide unmatched creativity, excellent customer experiences, and satisfaction.
What Products Can I Find at Oliver Twist?
We offer a wide range of products, including groceries, toiletries, electronics, clothing, and more.
Explore deals on items like earphones, sofas, backpacks, sunglasses, and wireless speakers.
What Sets Oliver Twist Apart?
Unbeatable prices: We’re passionate about sourcing quality products at affordable rates.
Customer-centric: Our priority is to provide smart shopping platforms and unmatched services.
Integrity-driven: We conduct business transparently with customers, suppliers, and partners.
SHIPPING
What Shipping Methods Are Available?
More information coming soon
How Long Will It Take To Get My Package?
We usually take between 2-5 Business days to deliver to your door step. But if you reside in Abuja in an hour's time
PAYMENT
What Payment Methods Are Accepted?
We have partnered with Paystack to make sure your payments on the platform is seamless via visa card, verve card and bank transfers
Is Buying On-Line Safe?
On Oliver twist we keep things in the interest of our clients. And we have employed the best technology and security to make sure transactions and payment details are safe
Order & Returns
How do I place an Order?
By creating an account on the site, putting an item in your cart and checkout.
How Can I Cancel Or Change My Order?
Yes you are free to cancel orders at any time
Do I need an account to place an order?
Yes you do
How Do I Track My Order?
Simply log into your account dashboard, click on orders menu click on the item you will see track click on it and details about your order will be displayed . If you prefer as well be checking your mail as regular updates about your orders are sent
How Can I Return a Product?
Yes you can. To do this please fill out the form on our contact page